Careers

Are you a dedicated customer care professional with a passion for service and problem-solving? We’re expanding our team and seeking experienced Call Centre / Customer Care Agents to support our passengers across multiple channels.

What You’ll Do

  • Manage high-volume inbound and outbound calls

  • Respond to customer enquiries via live chat, WhatsApp, social media and email

  • Resolve passenger queries and issues with efficiency and empathy

What We’re Looking For

  • Matric certificate (completed)

  • Minimum 3 years’ experience in a call centre or customer care role

  • Strong problem-solving skills and attention to detail

  • Excellent communication and interpersonal skills

  • Solid references from previous employers

Nice to Have

  • Experience in the transport or travel sector

  • Tertiary qualification or formal training in customer service, sales or call centre operations

Details

  • Location: Applicants should reside in or near Centurion / Raslouw, or be willing to commute

  • Availability: Immediate start preferred

Apply now and join Intercity Xpress in delivering world-class service to our passengers.


Logo
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.